Updating Mapping

We have made a significant update to the Move.ai platform which gives vastly improved animation result due to the additional joints in our skeleton models. A consequence of this is that if you select any rig that you have uploaded before 09/02/2023 - 12:15 UTC on a run, then this run will fail. To ensure that you can use these rigs please follow these steps:

1. Log into your account at http://app.move.ai.
2. Navigate to the "Rigs", and open a rig that you have previously uploaded.
3. Click “Update" as shown in the demo video below.
4. This will then allow this rig to be used in future runs.

Note that you can continue to use the Move.ai provided rigs as these have been automatically updated.