We have made a significant update to the Move.ai platform which gives vastly improved animation result due to the additional joints in our skeleton models. A consequence of this is that if you select any rig that you have uploaded before 09/02/2023 - 12:15 UTC on a run, then this run will fail. To ensure that you can use these rigs please follow these steps:
- Log into your account at http://app.move.ai.
- Navigate to the "Rigs", and open a rig that you have previously uploaded.
- Click “Update" as shown in the demo video below.
- This will then allow this rig to be used in future runs.
Note that you can continue to use the Move.ai provided rigs as these have been automatically updated.