Troubleshooting the Z Cams

Camera Unit Colour Coding

The E2 M4 Mark II will showcase different flashing lights from the front of the camera depending on a particular camera status, see below:

• Blinking Red LED: Cameras are not equipped with an SD card
  • Blinking every 1 second = No card detected
  • Blinking every 0.5 second = Card storage is full
• Rapid blinking Red LED: Cameras are not synchronized
• Solid Green LED: Camera is synchronized and ready to record
• Flashing/Amber: Connection or IP conflict error.

Camera Sync

• If the EZLink sync is not showing as successful across the Slave cameras;
  • Disconnect all Slave cameras
  • Reboot Master camera and wait 15 seconds after boot
  • Reconnect Slave cameras
  • If the issue persists check camera cabling
• You can also check the camera sync status via a HTTP command - http://xxx.xxx.x.xx/camera_status. Use the camera IP followed by /camera_status

IP Connectivity

• If a camera isn't appearing, ensure your Laptop's IP is in the same range (e.g., if cameras are 10.98.32.x, your laptop should be 10.98.32.50).

Exposure Settings

• If the Aperture setting isn’t showing as active in either the web browser or multi-view app, it may be due to the lens not being fully connected. Ensure the lens is fully clicked into the mount.

Reformatting SD Cards

• When formatting the SD cards, you will likely be asked to log into the Z cam admin account to complete this action.
  • The default username and password are below
    • Username: admin
    • Password: Admin_123