Cancelling your Move One Subscription

There are two types of subscriptions - those made directly on platform.move.ai and legacy plans purchased through the iOS App Store

If you are a Move One subscriber and wish to cancel your subscription, please follow the instructions below:

Access Profile: Click the profile icon in the top right-hand corner of the screen.
Navigate to Billing: Click on Billing and plan.
Manage Account: Click the Manage Subscription button.

Note: Your subscription will remain active until the end of your current billing cycle, at which point it will officially terminate.

Open the Settings app on your iOS device.
In the search bar at the top of the Settings page, type the word "Subscriptions." A list of matching options will appear. Select the top option labeled Subscriptions.
Once you’re on the Subscriptions page, you will see a list divided into Active Subscriptions and Inactive Subscriptions.
Locate and click on the Move One app under the Active Subscriptions section.
On this page, you’ll see the details of your Move One subscription. Scroll down and select Cancel Subscription.
Follow any prompts to confirm your cancellation. Once confirmed, your subscription will no longer renew at the end of the current billing cycle.